Basic User’s GuideFAX-2840FAX-2845FAX-2940 Not all models are available in all countries.Version 0UK/IRE
Chapter 12Accessing the Advanced User’s Guide1This Basic User’s Guide does not contain all the information about the machine such as how to use the ad
92Machine Information BChecking the Serial Number BYou can see the machine’s Serial Number on the LCD.a Press Menu, 5, 1.b The machine will display th
Troubleshooting 93BHow to reset the machine Ba Press Menu, 0.b Press a or b to display Reset.Press OK.c Press a or b to choose the type of reset funct
94COn-screen programmingCYour machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.We have created
Menu and features 95CMenu table CThe default settings are shown in Bold with an asterisk.Choose & OK Choose & OK To accept To exit
961.General Setup(Continued)3.Volume 1.Ring — OffLowMed*HighAdjusts the ring volume.72.Beeper — OffLowMed*HighAdjusts the volume level of the beeper.7
Menu and features 97C1.General Setup(Continued)7.Replace Toner——ContinueStop*Sets the machine to continue printing until the machine’s LCD shows Toner
982.Fax(Continued)1.Setup Receive(In Fax mode only)(Continued)8.Polling RX(FAX-2840 and FAX-2845)7.Polling RX(FAX-2940)Standard*SecureTimerSets up you
Menu and features 99C2.Fax(Continued)2.Setup Send(In Fax mode only)(Continued)8.Coverpage Note— Sets up your own comments for the fax cover page.See .
1002.Fax(Continued)5.Remote Fax Opt(Continued)2.Remote Access---l Sets your own code for Remote Retrieval.See .3.Print Document— Prints incoming faxes
Menu and features 101CLevel 1 Level 2 Level 3 Options Descriptions Page3.Copy 1.Quality — Auto*TextPhotoGraphYou can choose the Copy resolution for yo
General information 31• (Windows® users only) 1 For faster access, you can copy all user documentation in PDF format to a local folder on your compute
102Level 1 Level 2 Level 3 Options Descriptions Page5.Machine Info.1.Serial No. — — You can check the serial number of your machine.922.Page Counter —
Menu and features 103C0.Initial Setup(Continued)7.Reset 1.Address & Fax1.Reset2.ExitRestores all stored phone numbers and fax settings.922.All Set
104Entering text CWhen setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters
105DDGeneral DNoteThis chapter provides a summary of the machines’ specifications. For additional specifications visit us at http://www.brother.com/ f
106Humidity Operating 20 to 80% (without condensation)Storage 10 to 90% (without condensation)ADF (automatic document feeder)Up to 20 pages (80 g/m2)U
Specifications 107DDocument Size DModel FAX-2840 FAX-2845 FAX-2940Document Size (Single-sided)Width 147.3 to 215.9 mmLength 147.3 to 355.6 mm
108Print media D1For labels, we recommend removing each printed label sheet from the output paper tray immediately after it exits the machine to avoid
Specifications 109DFax D1‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and p
110Interfaces D1Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.2Third par
Specifications 111DConsumable items D1Approx. cartridge yield is declared in accordance with ISO/IEC 19752.2Drum yield is approximate, and may vary by
Chapter 14Control panel overview 1FAX-2840 and FAX-2940 have the same keys. FAX-2845 116 17 1820 21 221912378916 17 1820 21 2219123789
Index112EAAddress Book ...6ADF (automatic document feeder)using ...
113ELLabels ...10, 15, 16, 19LCD (liquid crystal display) ... 6, 94MMachine informationchecking remai
114TTAD (telephone answering device), external ...25connecting ...
These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in
General information 51 234567234567
Chapter 161 One Touch keysThese 11 keys give you instant access to 22 previously stored numbers.ShiftLets you access One Touch numbers 12 to 22 when h
General information 71Volume settings 1Ring volume 1You can choose a range of ring volume levels, from High to Off.While in FAX mode press or to a
82Loading paper and print media2The machine can feed paper from the standard paper tray or manual feed slot.Loading paper in the standard paper tray 2
Loading paper 92c Fan the stack of paper well to avoid paper jams and misfeeds. d Put paper in the tray and make sure: The paper is below the maximum
Chapter 210Loading paper in the manual feed slot 2You can load envelopes and special print media one at a time into this slot. Use the manual feed slo
Loading paper 112d Using both hands, put one sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. W
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: FAX-2840, FAX-2845 or FAX-2940(Circl
Chapter 212Note<For envelopes only> Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the f
Loading paper 132 Note• Put the paper into the manual feed slot with the side to be printed face up.• Make sure that the print media is straight and i
Chapter 214Unscannable and unprintable areas 2The figures below show the maximum unscannable and unprintable areas. The unscannable and unprintable ar
Loading paper 152Paper settings 2Paper Type 2Set up the machine for the type of paper you are using. This will give you the best print quality.a Press
Chapter 216Type and size of paper 2The machine can print on paper loaded from either the standard paper tray or manual feed slot.Paper capacity of the
Loading paper 172Handling and using special paper 2The machine is designed to work well with most types of xerographic and bond paper. However, some p
Chapter 218Envelopes 2Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-qu
Loading paper 192If you use any of the types of envelopes listed in this guide, they may damage your machine. This damage may not be covered under any
203How to load documents3You can send a fax and make copies from the ADF (Automatic Document Feeder).Using the automatic document feeder (ADF) 3The AD
Loading documents 213d Adjust the paper guides (1) to fit the width of your document.ImportantTo avoid damaging your machine while using the ADF, DO N
iUser’s Guides and where do I find them?Download optional software from the Brother Solutions Center (FAX-2940 users only)You can download a printer d
224How to send a fax 4The following steps show how to send a fax.a When you want to send a fax, or change fax send or receive settings, press the (FAX
Sending a fax 234Transmission verification report 4You can use the Transmission Verification Report as proof that you sent a fax. This report lists th
245Receive modes 5NoteYou can use two sizes of paper for printing faxes: A4 and Letter. You must choose a receive mode depending on the external devic
Receiving a fax 255Using receive modes 5Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before u
Chapter 526Receive Mode settings 5Ring Delay 5The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/
Receiving a fax 275Fax Detect 5If FaxDetect is On: 5The machine can receive a fax automatically, even if you answer the call. When you see Receiving o
286Voice operations (FAX-2845 only) 6Voice calls can be made with the handset by using the dial pad, One Touch key or by pressing (Address Book) an
Telephone and external devices 296Note• You can use the numbers 0 to 9, #, l and !.(Press Tel/R or Tel/Mute/R and Shift at the same time (FAX-2845 onl
Chapter 630a Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.)b Record the outgoing message on your extern
Telephone and external devices 316External and extension telephones 6NoteYou need to turn the Remote Codes setting to on to use the Remote Activation
iiTable of Contents(Basic User’s Guide)1 General information 1Using the documentation...
Chapter 632Such problems can easily be eliminated, if you arrange modification of your extension wiring circuit, such that extension devices are conne
Telephone and external devices 336Using Remote Codes 6Remote Activation Code 6If you answer a fax call on an extension telephone, you can tell your m
347How to dial 7You can dial in any of the following ways.Manual dialling 7Use the dial pad to enter all the digits of the telephone or fax number. On
Dialling and storing numbers 357Search 7You can search alphabetically for names you have stored in the One Touch and Speed Dial locations. (See Storin
Chapter 736c Do one of the following: Enter the name using the dial pad (up to 15 characters). See Entering text uu page 104.Press OK. Press OK to s
Dialling and storing numbers 377Deleting One Touch and Speed Dial numbers 7If you try to delete a One Touch or Speed Dial number, the LCD will show th
388How to copy 8The following steps show the basic copy operation. For details about each option, see Advanced User’s Guide on the CD-ROM.a When you w
39AAReplacing the consumable items AThe machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge uu p
40Replacing the toner cartridge AModel Name: For the model name of toner cartridges, see Replacing the consumable items uu page 39.The Standard toner
Routine maintenance 41AReplacing the toner cartridge Aa Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan
iii5 Receiving a fax 24Receive modes...24Choosing the
42• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. d Push down the green lock
Routine maintenance 43A Note• Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartrid
44f Pull off the protective cover. ImportantPut the toner cartridge in the drum unit immediately after you have removed the protective cover. To preve
Routine maintenance 45Ah Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times
46Drum Stop A Drum Stop We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother Original dr
Routine maintenance 47Ac Take out the drum unit and toner cartridge assembly. Important• We recommend that you place the drum unit and/or the toner ca
48 DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of th
Routine maintenance 49Af Put the toner cartridge firmly into the new drum unit until it locks into place. If you put the cartridge in correctly, the g
50Cleaning the outside of the machine Aa Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power
Routine maintenance 51A c Close the control panel cover.NoteIn addition to cleaning the glass strip with a soft lint-free cloth moistened with water,
iv8 Making copies 38How to copy ...38Stop copyin
52Cleaning the corona wire AIf you have print quality problems, clean the corona wire as follows:a Open the front cover, and then leave the machine tu
Routine maintenance 53AImportant• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disp
54c Open the back cover (face-up output tray). d Open the manual feed slot cover. e Press Clear and Menu at the same time. The Drum Cleaning message w
Routine maintenance 55A• If the paper in the manual feed slot is not A4 or Letter size, the machine will stop the Drum Cleaning process and eject the
56c Slowly take out the drum unit and toner cartridge assembly. Important• We recommend that you put the drum unit and toner cartridge assembly on a c
Routine maintenance 57A e Put the print sample in front of the drum unit, and find the exact position of the poor print. f Turn the drum unit gear by
58h Put the toner cartridge back into the drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift a
Routine maintenance 59Ab Pull the paper tray completely out of the machine. c Tightly wring out a lint-free cloth soaked in lukewarm water, and then w
60Checking the machine AChecking the Page Counters AYou can see the machine’s Page Counters for copies, printed pages, reports, lists and faxes or a s
61BBIf you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.You can correct most pr
vD Specifications 105General...105Document
62Error and maintenance messages BAs with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this hap
Troubleshooting 63BCover is Open The Control panel cover is not completely closed.Close the Control panel cover of the machine.Cover is Open The Contr
64Init Unable XX The machine has a mechanical problem. (For FAX-2840 and FAX-2845) Received fax messages still in memory will be lost when the machi
Troubleshooting 65BOut of Memory The machine’s memory is full. Fax sending or copy operation in processDo one of the following: Press Start to send o
66Scan Unable XX The machine has a mechanical problem. (For FAX-2840 and FAX-2845)See Transferring your faxes or Fax Journal report uu page 67 befor
Troubleshooting 67BTransferring your faxes or Fax Journal report BIf the LCD shows: Init Unable XX Print Unable XX Scan Unable XX(For FAX-2840 and
68Document Jams BDocument was not inserted or fed properly, or was too long Ba Open the control panel cover. b Carefully pull the jammed document towa
Troubleshooting 69Bb Use both hands to slowly pull out the jammed paper. NotePulling out the jammed paper downwards allows you to remove the paper mor
70b After the machine has cooled down, turn off the machine’s power switch.Note(For FAX-2840 and FAX-2845)To prevent you from losing any important me
Troubleshooting 71BImportant• We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable pa
viTable of Contents(Advanced User’s Guide)The Advanced User’s Guide explains the following features and operations.You can view the Advanced User’s G
72f Using both hands, gently pull the jammed paper out of the fuser unit. g Close the fuser cover and the back cover (face-up output tray).h Put the d
Troubleshooting 73BWARNING HOT SURFACEAfter you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the mac
74• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. d Push down the green lock lever
Troubleshooting 75Be Put the toner cartridge back into the drum unit until it clicks into place. If you put the cartridge in correctly, the green lock
76i Put the drum unit and toner cartridge assembly back in the machine. j Close the front cover of the machine. If the machine does not start printing
Troubleshooting 77BIf you are having difficulty with your machine BImportant• If you think there is a problem with your machine, check the chart below
78The machine does not answer when called.Make sure the machine is in the correct receive mode for your setup. (See Receive Mode settings uu page 26.)
Troubleshooting 79BCannot receive a fax.(continued)If you are using a telephone answering machine (External TAD mode) on the same line as the Brother
80Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an answering machine, an alarm system or
Troubleshooting 81BPrint quality difficulties Difficulties SuggestionsPrinted pages are curled. Low quality thin or thick paper or not printing on t
111Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and c
82Setting Dial Tone detection BWhen you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dia
Troubleshooting 83BImproving the print quality BIf the printout has a quality problem, make a copy. If the copy looks good, the problem is probably no
84 Gray background Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media uu page 15.) Check the ma
Troubleshooting 85B Hollow print Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. (See Accepta
86 White lines, bands or ribbing across the page Check the machine’s environment. Conditions such as high humidity and high temperatures may cause th
Troubleshooting 87B Black lines down the pagePrinted pages have toner stains down the page. Clean the corona wire inside the drum unit by sliding the
88 Curled or wavy Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other pri
Troubleshooting 89B Envelope creases Make sure that the two green envelope levers inside the back cover are pulled down when you are printing on enve
90 Poor fixing Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position. Examples
Troubleshooting 91B Curled Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the A
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