Brother FAX-8360P Manual do Utilizador descarregar pdf (Página 69)

MAINTENANCE

Troubleshooting and Maintenance 61

ZLeFAX-UK-FM6.0

Troubleshooting and Maintenance

Error Messages

You may occasionally encounter a difficulty with the machine or telephone line. If this happens, the

machine often identifies the problem and displays an error message. The list below explains the most

common error messages, in alphabetical order.

ERROR MESSAGE CAUSE ACTION

CHANGE DRUM SOON

The drum unit is near the end of its

life.

If you have a print quality

problem, replace the drum unit

with a new one.

The drum counter was not reset. 1. Open the front cover and press

Clear.

2. Press 1 to reset.

CHANGE TONER If the display shows CHANGE

TONER and at the same time the

Toner Empty LED on the control

panel flashes on and off, you can still

print. But the toner is depleted and

the machine is telling you that the

toner will soon run out.

Order a new toner cartridge now.

CHECK DOCUMENT

Documents were not inserted or fed

properly or document was too long.

Do not pull paper out until you see

Document Jam, page 63.

CHECK PAPER

CHECK PAPER #1*

CHECK PAPER #2*

*With optional paper

tray

The machine is out of paper or paper

is not properly loaded in the paper

tray.

Refill the paper or remove the

paper and load it again.

CHECK PAPER SIZE

Paper Size is improper for fax

receiving.

Load A4 paper in tray.

COMM.ERROR A poor quality phone line caused

communications error.

Try the call again.

CONNECTION FAIL You tried to poll a fax machine that is

not in Polled Waiting mode.

Verify the other party’s polling

setup.

COOLING DOWN The temperature of the drum unit or

toner cartridge is too hot. The

machine will pause its current print

job and go into cooling down mode.

During the cooling down mode, you

will hear the cooling fan running

while the display on the machine

shows COOLING DOWN.

You must wait and allow the

machine to resume printing when

it is ready.

COVER OPEN The front cover was not completely

closed.

Open, then close the front cover.

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