USER’S GUIDEMFC-5490CN Version 0USA/CAN
viii4 Security features 24TX Lock...24Set
Chapter 1386Understanding the Error Messages13Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center®,
871414Printing photos directly from a PictBridge camera14 Your Brother machine supports the PictBridge standard, allowing you to connect to and print
Chapter 1488 When your camera does not have any menu selections, those settings are also used. The names and availability of each setting depends on
Printing photos from a camera8914Printing photos directly from a digital camera (without PictBridge)14If your camera supports the USB Mass Storage sta
Chapter 1490Understanding the Error Messages14Once you are familiar with the types of errors that can occur while you are printing from a camera, you
Section VSoftware VSoftware and Network features 92
9215The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide
Section VIAppendixes VISafety and Legal 94Troubleshooting and Routine Maintenance 106Menu and Features 131Specifications 144Glossary 158
94AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a teleph
Safety and Legal95ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.NoteI
ix7 Telephone Services and External devices 40Voice Operations ...
96 DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury. DO NOT touch the area shaded in the
Safety and Legal97A DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or
98 Always make sure the plug is fully inserted. DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire. To reduce
Safety and Legal99AImportant safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instructi
10013 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).14 To reduce the risk of fire,
Safety and Legal101AIf trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See B
102Federal Communications Commission (FCC) Declaration of Conformity (USA only) Adeclares, that the productsProduct Name: MFC-5490CNcomply with Part 1
Safety and Legal103AIndustry Canada Compliance Statement (Canada only) AThis Class B digital apparatus complies with Canadian ICES-003. Cet appareil n
104Legal limitations for copying AColor reproductions of certain documents are illegal and may result in either criminal or civil liability. This memo
Safety and Legal105ATrademarks AThe Brother logo is a registered trademark of Brother Industries, Ltd.Brother is a registered trademark of Brother Ind
x10 Printing Reports 62Fax reports...62Transmi
106BTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country.
Troubleshooting and Routine Maintenance107BPoor print quality Check the print quality. (See Checking the print quality on page 127.) Make sure that th
108Cannot perform ‘Page Layout’ printing.Check that the paper size setting in the application and in the printer driver are the same.Print speed is to
Troubleshooting and Routine Maintenance109BThe machine does not answer when called.Make sure the machine is in the correct receiving mode for your set
110Handling Incoming CallsDifficulty SuggestionsThe machine ‘Hears’ a voice as a CNG Tone.If Easy Receive is set to On, your machine is more sensitive
Troubleshooting and Routine Maintenance111BOCR does not work. Try increasing the scanner resolution.Poor scanning results when using the ADF.Try using
112Dial Tone BSetting the dial tone to Detection will shorten the dial detect pause.a Press Menu, 0, 5.b Press a or b to choose Detection or No Detec
Troubleshooting and Routine Maintenance113BError and maintenance messages BAs with any sophisticated office product, errors may occur. If this happens
114Cannot Detect You installed a new ink too quickly and the machine did not detect it.Take out the new ink cartridge and re-install it slowly until i
Troubleshooting and Routine Maintenance115BHigh TemperatureThe print head is too warm. Allow the machine to cool down.Hub is Unusable.A Hub or USB Fla
xiPhotoCapture Center® print settings ...82Print quality...
116No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.Do one of the following: Refill the paper in the paper
Troubleshooting and Routine Maintenance117BTransferring your faxes or Fax Journal report BIf the LCD shows: Clean Unable XXInit Unable XXPrint Unable
118Transferring faxes to your PC BYou can transfer the faxes from your machine's memory to your PC. a Press Stop/Exit to interrupt the error tem
Troubleshooting and Routine Maintenance119BDocument is jammed inside the ADF unitBa Take out any paper from the ADF that is not jammed.b Lift the docu
120d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. e Close the Jam Clear Cover.Make sure the cov
Troubleshooting and Routine Maintenance121Bg Lift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close
122a Open the ink cartridge cover.If one or more ink cartridges are empty, for example Black, the LCD shows Cannot Print.b Press down to unlock the re
Troubleshooting and Routine Maintenance123Bf Gently push the ink cartridge in until it clicks, and then close the ink cartridge cover. g The machine w
124Cleaning the outside of the machine BCAUTION Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outs
Troubleshooting and Routine Maintenance125BCleaning the scanner Ba Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3)
xiiB Troubleshooting and Routine Maintenance 106Troubleshooting...
126Cleaning the paper pick-up roller Ba Pull the paper tray completely out of the machine.b Unplug the machine from the AC power outlet and open the J
Troubleshooting and Routine Maintenance127BChecking the print quality BIf faded or streaked colors and text appear on your output, some of the nozzles
128Checking the print alignment BYou may need to adjust the print alignment after transporting the machine or if your printed text becomes blurred or
Troubleshooting and Routine Maintenance129BPacking and shipping the machineBWhen you transport the machine, use the packing materials that came with y
130g Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands.
131CCOn-screen programmingCYour machine is designed to be easy to operate with LCD on-screen programming using the menu keys. User-friendly programmin
132To access the menu mode:a Press Menu.b Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0
Menu and Features133CMenu Table CThe menu table will help you understand the menu selections and options that are found in the machine's programs
1341.General Setup(Continued)4.Volume 1.Ring OffLowMed*HighAdjusts the ring volume. 222.Beeper OffLow*MedHighAdjusts the volume level of the beeper.22
Menu and Features135C2.Fax(Continued)1.Setup Receive(In Fax mode only)(Continued)4.Remote Codes On* (l51, #51)OffAllows you to answer all calls at an
Section IGeneral IGeneral Information 2Loading paper and documents 8General setup 20Security features 24
1362.Fax(Continued)3.Report Setting1.Transmission OnOn+ImageOff*Off+ImageSets initial setup for Transmission Verification Report and Fax Journal.622.J
Menu and Features137C2.Fax(Continued)0.Miscellaneous(Continued)3.Distinctive Off*Set (On)Uses the Telephone Company’s Distinctive Ring subscriber serv
1384.PhotoCapture(Continued)4.True2Life OnOff*1.Brightness-nnnno+-nnnon+-nnonn+*-nonnn+-onnnn+Adjusts the brightness. 832.Contrast-nnnno+-nnnon+-nnonn
Menu and Features139C4.PhotoCapture(Continued)5.Cropping — On*OffCrops the image around the margin to fit the paper size or print size. Turn this feat
1405.Network 1.Setup TCP/IP1.BOOT Method Auto*StaticRARPBOOTPDHCPChooses the BOOT method that best suits you needs.See Network User’s Guide2.IP Addres
Menu and Features141C5.Network(Continued)1.Setup TCP/IP(Continued)0.IPv6 OnOff*Enable or disable the IPv6 protocol. If you want to use the IPv6 protoc
1420.Initial Setup(Continued)4.Tone/Pulse(Canada only)— Tone*PulseChoose the dialing mode.See Quick Setup Guide5.Dial Tone — DetectionNo Detection*You
Menu and Features143CEntering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine.
144DGeneral DSpecifications DPrinter Type InkjetPrint Method Black:Color:Piezo with 94 × 1 nozzlePiezo with 94 × 3 nozzlesMemory Capacity 40 MBLCD (li
Specifications145D1This depends on printing conditions.Dimensions Weight 20.7 lb (9.4 kg)Noise Operating:LPAm = 50 dB or less1Temperature Operating:Be
21Using the documentation1Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and c
146Print media D1Use only transparencies recommended for inkjet printing.2For glossy paper or transparencies, we recommend removing printed pages from
Specifications147DFax DCompatibility ITU-T Super Group 3Coding System MH/MR/MMR/JPEGModem Speed Automatic Fallback33,600 bps Document Size ADF Width:
1481Black & White only2‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specificat
Specifications149DCopy DColor/Black Yes/YesDocument Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)ADF Length: 5.8 in. to 14 in. (148 mm to 3
150PhotoCapture Center®D1Memory cards, Adapters and USB Flash memory drive are not included.216MB to 2GB34GB to 8GB4xD-Picture Card™ Conventional Car
Specifications151DPictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001Visit http://www.cip
152Scanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition.2M
Specifications153DPrinter D1When you set the Borderless feature to On.2See Paper type and size for each operation on page 15.Printer DriverWindows® 20
154Interfaces D1Your machine has a USB 2.0 High-speed interface. The machine can also be connected to a computer that has a USB 1.1 interface.2Third p
Specifications155DComputer requirements DSUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONSComputer Platform & Operating System VersionSupported P
General Information31c If the language screen appears, click your language. The CD-ROM Main Menu will appear. NoteIf this window does not appear, use
156Consumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Ser
Specifications157DNetwork (LAN) D1See the Computer Requirements chart on page 155.2If you require more advanced printer management, use the latest Bro
158EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchas
Glossary159EECM (Error Correction Mode)Detects errors during fax transmission and resends the pages of the fax that had an error.Extension telephoneA
160Out of Paper ReceptionReceives faxes into the machine's memory when the machine is out of paper.Overseas ModeMakes temporary changes to the fa
Glossary161ETelephone Answer Code (For Fax/Tel mode only)When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extensi
Index162FAAccess codes, storing and dialing ...54Accessories and supplies ... iiADF (automatic document feeder) ...
163FEEasy Receive ...38Envelopes ... 10, 15, 16Error messages on LCD ...
164IIdent-A-Call ...42Ident-A-Ring ...42Ink cartridgeschecking in
165FPhotoCapture Center™Scan to Media ...84PictBridgeDPOF Printing ...88Power
Chapter 14Viewing Documentation (For Macintosh®) 1a Turn on your Macintosh®. Insert the Brother CD-ROM into your CD-ROM drive. The following window wi
166SSafety Instructions ... 95, 99Scanner glasscleaning ...125using ...
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equiva
Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada)
General Information51Accessing Brother Support (For Windows®) 1You can find all the contacts you will need, such as Web support (Brother Solutions Cen
If you need to call Customer ServicePlease complete the following information for future reference:Model Number: MFC-5490CNSerial Number:1
Chapter 16Control panel overview 1 1 Fax and telephone keys: Redial/PauseRedials the last number called. It also inserts a pause when programming qui
General Information71 5 Menu keys: MenuLets you access the main menu to program the machine. Phone Book keyPress to store Speed Dial, One Touch and
82Loading paper and other print media2a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely
Loading paper and documents92NoteWhen you use Legal size paper, press and hold the universal guide release button (1) as you slide out the front of th
Chapter 210g Close the output paper tray cover. Check that the paper is flat in the tray and below the maximum paper mark (1). h Slowly push the paper
Loading paper and documents112 b Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown i
Chapter 212Printable area 2The printable area depends on the settings in the application you are using. The figures below show the unprintable areas o
Loading paper and documents132Acceptable paper and other print media2The print quality can be affected by the type of paper you are using in the machi
Chapter 214Improper Setup DO NOT use the following kinds of paper:• Damaged, curled, wrinkled, or irregularly shaped paper 1 0.08 in. (2 mm) or greate
Loading paper and documents152Choosing the right print media 2Paper type and size for each operation 2Paper Type Paper Size UsageFax Copy Photo Captur
iBrother numbersIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. Regi
Chapter 216Paper weight, thickness and capacity 21Up to 150 sheets of plain paper 20 lb (80 g/m2).Paper Type Weight Thickness No. of sheetsCut SheetPl
Loading paper and documents172Loading documents 2You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scann
Chapter 218Using the scanner glass 2You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.Document Sizes Supported
Loading paper and documents192Scannable area 2The scannable area depends on the settings in the application you are using. The figures below show the
203On/Off key 3You can turn the machine on and off by pressing the On/Off key. Note• If you press the On/Off key while the machine is in use it will f
General setup213Mode Timer 3The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and Photo Capture. You can change the amoun
Chapter 322Volume Settings 3Ring Volume 3You can choose a range of ring volume levels, from High to Off.While the machine is idle, press d or c to a
General setup233Automatic Daylight Savings Time3You can set the machine to change automatically for daylight savings time. It will reset itself forwar
244TX Lock 4TX Lock lets you prevent unauthorized access to the machine.While TX Lock is On, the following operations are available: Receiving faxes
Security features254Turning TX Lock on/off 4Turning TX Lock on 4a Press Menu, 2, 0, 1.b Press a or b to choose Set TX Lock.Press OK.c Enter the regist
iiOrdering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If y
Chapter 426
Section IIFax IISending a Fax 28Receiving a Fax 35Telephone Services and External devices 40Dialing and storing numbers 50Remote fax options (Black &a
285Entering Fax mode 5Press (Fax) to enter Fax mode.While the machine is faxing, the LCD will show the new job number and the memory available.The num
Sending a Fax295Faxing A4 size documents from the scanner glass 5When documents are A4 size, you need to set scan size to A4. If you do not, the botto
Chapter 530Canceling a Broadcast in progress 5a Press Menu, 2, 5.The LCD will show the Broadcast job number followed by the fax number (or name) being
Sending a Fax315Contrast 5If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document.Us
Chapter 532Dual access (Black & White only) 5You can dial a number and start scanning the fax into memory—even when the machine is sending from me
Sending a Fax335Delayed Faxing (Black & White only) 5During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These f
Chapter 534Sending a fax manually 5Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.a Make sure you
3566Receive modes 6Choosing the correct Receive Mode 6The diagram below will help you choose the correct mode. For more detailed information on the re
iiiNotice - Disclaimer of Warranties(USA and Canada)BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTH
Chapter 636To set the receive mode follow the instructions below: 6a Press Menu, 0, 1.b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manu
Receiving a Fax376Using receive modes 6Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before us
Chapter 638Receive mode settings 6Ring Delay 6The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Receiving a Fax396Additional receiving operations6Printing a reduced incoming fax 6If you choose On, the machine automatically reduces each page of an
407Voice Operations 7Tone or pulse (Canada only) 7If you are using an external telephone and have a pulse dialing service, but need to send tone signa
Telephone Services and External devices417Telephone services 7Your machine supports the Caller ID and Distinctive Ring subscriber telephone services t
Chapter 742Distinctive Ring 7Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls
Telephone Services and External devices437Before you choose the ring pattern to register7You can only register one Distinctive Ring pattern with the m
Chapter 744Caller ID 7The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telepho
Telephone Services and External devices457Connecting an external TAD (telephone answering device)7You may choose to connect an external answering devi
ivBrother® Two-Year Limited Warranty and Replacement Service (USA Only)Who is covered:This limited warranty (“warranty”) is givenonly to the origi
Chapter 746Connections 7The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall
Telephone Services and External devices477Converting telephone wall outlets 7There are three ways to convert to an RJ11 jack. The first two ways may r
Chapter 748External and extension telephones7Connecting an external or extension telephone 7You can connect a separate telephone directly to your mach
Telephone Services and External devices497Using a non-Brother cordless external telephone 7If your non-brother cordless telephone is connected to the
508How to Dial 8Manual dialing 8Press all of the digits of the fax or telephone number. One Touch Dialing 8Your machine has 3 One Touch keys where you
Dialing and storing numbers518Fax Redial 8If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Co
Chapter 852e Do one of the following: Enter the name (up to 16 characters) using the dial pad.Press OK. (To help you enter letters, see Entering Text
Dialing and storing numbers538Setting up groups for broadcasting 8Groups, which can be stored on a One Touch key or a Speed Dial location, allow you t
Chapter 854Dialing Access codes and credit card numbers 8Sometimes you may want to choose from several long distance carriers when you make a call. Ra
5599You can only use one remote fax option at a time: Fax Forwarding Paging Fax Storage PC Fax Receive OffYou can change your selection at any ti
vBrother® Two-Year Limited Warranty and Replacement Service (USA Only)discretion. Brother reserves the right to supplya refurbished or remanufactured
Chapter 956Paging 9When you choose Paging, your machine dials the pager number you have programmed, and then dials your PIN (Personal identification N
Remote fax options (Black & White only)579PC Fax Receive 9If you turn on the PC-Fax Receive feature your machine will store received faxes in memo
Chapter 958Turning off Remote Fax Options9a Press Menu, 2, 4, 1. Remote Fax Opt1.Fwd/Page/Storeb Press a or b to choose Off.Press OK.c Press Stop/Exit
Remote fax options (Black & White only)599Remote Retrieval 9You can call your machine from any touch tone telephone or fax machine, then use the r
Chapter 960Remote Fax commands 9Follow the commands below to access features when you are away from the machine. When you call the machine and enter y
Remote fax options (Black & White only)619Retrieving fax messages 9You can call your machine from any touch tone telephone and have your fax messa
6210Fax reports 10You need to set up the Transmission Verification Report and Journal Period using the Menu key.Transmission Verification Report 10You
Printing Reports6310Reports 10The following reports are available: 1.TransmissionPrints a Transmission Verification Report for your last transmission.
6411Polling overview 11Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you ca
Polling6511Polled transmit (Black & White only)11Polled transmit lets you set up your machine to wait with a document so another fax machine can c
viBROTHER MULTIFUNCTION CENTER / FAX MACHINELIMITED WARRANTY(Canada only)Pursuant to the limited warranty of 2 years from the date of purchase for lab
Chapter 1166
Section IIICopy IIIMaking copies 68
6812How to copy 12Entering Copy mode 12Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes th
Making copies6912Copy keys 12When you want to quickly change the copy settings temporarily for the next copy, use the Copy keys. The machine returns t
Chapter 1270To change the default setting, follow the instructions below:a Press Menu, 3, 1. Copy1.Qualityb Press a or b to choose Normal, Best or Fas
Making copies7112Copy options 12Making N in 1 copies or a poster (Page Layout)12The N in 1 copy feature can help you save paper by letting you copy tw
Chapter 1272If you are copying from the ADF, insert the document face up in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1
Making copies7312Adjusting Brightness 12To temporarily change the brightness setting, follow the instructions below:a Make sure you are in Copy mode
Chapter 1274Paper Options 12Paper Type 12If you are copying on special paper, set the machine for the type of paper you are using to get the best prin
Section IVWalk-up Photo PrintingIVPhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive76Printing photos from a camera 87
viiTable of ContentsSection I General1 General Information 2Using the documentation...
7613PhotoCapture Center® Operations13Printing from a memory card or USB Flash memory drive without a PC 13Even if your machine is not connected to you
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive7713Memory cards or a USB Flash memory drive folder structure13Your
Chapter 1378Getting started 13Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive2 CompactFlash®3 SD, SD
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive7913How to print from a memory card or USB Flash memory drive13Befor
Chapter 1380e Press a or b to choose the paper size you are using, Letter or A4. Press OK.f Press Color Start to print.Printing Images 13Before you ca
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive8113k Press Color Start to print.The printing positions when using L
Chapter 1382PhotoCapture Center® print settings13These settings will remain until you change them again.Print quality 13a Press Menu, 4, 1.b Press a o
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive8313Adjusting Color Enhancement 13You can turn on the color enhancem
Chapter 1384Borderless printing 13This feature expands the printable area to the edges of the paper. Printing time will be slightly slower.a Press Men
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive8513d Press a or b to choose Scan to Media, do one of the following:
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