
User’s GuideBrother Laser PrinterHL-5440DHL-5450DN For visually-impaired usersYou can read this manual with Screen Reader ‘text-to-speech’ software.Yo
4Printing Methods 1Handling and using special paper 1The machine is designed to work well with most types of xerographic and bond paper. However, some
94Routine Maintenance 5Replacing the toner cartridge 5Order No. TN-7201, TN-7502The Standard toner cartridge can print approximately 3,000 pages3. The
95Routine Maintenance 5Note•The Toner LED will blink continuously if the toner is low.• If the printout is faint, hold the drum unit and toner cartrid
96Routine Maintenance 5Replacing the toner cartridge 5a Make sure that the machine is turned on. Leave the machine for at least 10 minutes to cool dow
97Routine Maintenance 5Important• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disp
98Routine Maintenance 5Important• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off wi
99Routine Maintenance 5Important• Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is l
100Routine Maintenance 5g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the gree
101Routine Maintenance 5i Put the drum unit and toner cartridge assembly back into the machine. j Close the front cover of the machine.NoteDO NOT turn
102Routine Maintenance 5Replacing the drum unit 5Order No. DR-720A new drum unit can print approximately 30,000 Letter or A4 size single-sided pages.N
103Routine Maintenance 5Drum End Soon 5 The drum unit is nearing the end of its rated life and will require replacement. We recommend you keep a genui
5Printing Methods 1Envelopes 1Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and
104Routine Maintenance 5Drum Stop 5 We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother
105Routine Maintenance 5c Take out the drum unit and toner cartridge assembly. WARNING After you have just used the machine, some internal parts of th
106Routine Maintenance 5d Push down the green lock lever and take the toner cartridge out of the drum unit. WARNING • DO NOT put a toner cartridge or
107Routine Maintenance 5Note• Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit
108Routine Maintenance 5h When you replace the drum unit with a new one, you need to reset the drum counter. To do this, press and hold down the Go fo
109Routine Maintenance 5Cleaning and Checking the machine 5Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you
110Routine Maintenance 5d Pull the paper tray completely out of the machine. e If paper is loaded in the paper tray, remove it.f Remove anything that
111Routine Maintenance 5Cleaning the corona wire 5If you have print quality problems, clean the corona wire as follows:a Leave the machine turned on f
112Routine Maintenance 5Important• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in cas
113Routine Maintenance 5Cleaning the drum unit 5If your printout has white or black dots at 3.7 in. (94 mm) intervals, the drum may have foreign mater
6Printing Methods 1• with each side folded as shown in figure below If you use any of the types of envelopes listed above, they may damage your machin
114Routine Maintenance 5WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine t
115Routine Maintenance 5i Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left hand side. j Use the n
116Routine Maintenance 5k Turn the drum unit gear toward you by hand while looking at surface of the suspected area. l When you have found the mark on
117Routine Maintenance 5m Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the
118Routine Maintenance 5Cleaning the paper pick-up roller 5Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the prope
119Routine Maintenance 5Packing and shipping the machine 5WARNING If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be
120Routine Maintenance 5d Wrap the machine in a plastic bag, then put it on the bottom packing material (1). e Put the packing material (2) marked “FR
121Routine Maintenance 5f Put the cardboard tray (1) on the top and put the power cord in it. g Close the carton and tape it shut.h <If you have a
12266If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. Most problems can be easily r
123Troubleshooting 6Error messages in the Status Monitor 6As with any sophisticated office product, errors may occur and consumable items may need to
7Printing Methods 1Unprintable area when printing from a computer 1The figures below show maximum unprintable areas. The unprintable areas may vary de
124Troubleshooting 6Jam Duplex The paper is jammed in the duplex tray or the fuser unit.See Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam Inside uu page
125Troubleshooting 6Replace Fuser It is time to replace the fuser unit. Call Brother Customer Service or a Brother Authorized Service Center to replac
126Troubleshooting 6Paper jams 6NoteAlways remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent mu
127Troubleshooting 6e Use both hands to slowly pull out the jammed paper. NotePulling out the jammed paper downward allows you to remove the paper mor
128Troubleshooting 6WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to co
129Troubleshooting 6h Push down the green lock lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside
130Troubleshooting 6l Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lev
131Troubleshooting 6Jam Rear / Jam Duplex 6If a paper jam occurs behind the back cover (face-up output tray) or inside the duplex tray, the Error LED
132Troubleshooting 6d Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cart
133Troubleshooting 6e Open the back cover. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wai
8Printing Methods 1Loading paper 1Loading paper and print media 1The machine can feed paper from the standard paper tray, optional lower tray or multi
134Troubleshooting 6g Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). h Using both hands, gently pu
135Troubleshooting 6k Pull the duplex tray completely out of the machine. l Pull the jammed paper out of the machine or out of the duplex tray. m Make
136Troubleshooting 6o Put the drum unit and toner cartridge assembly back into the machine. p Close the front cover of the machine.q Put the paper tra
137Troubleshooting 6If you are having difficulty with your machine 6Important• For technical help, you must call the country where you bought the mach
138Troubleshooting 6The machine prints the first couple of pages correctly, then some pages have text missing.Check the settings in your application t
139Troubleshooting 6Network difficulties (HL-5450DN only)Difficulties SuggestionsCannot print over a wired Network.If you are having Network problems
140Troubleshooting 61Printer properties for Windows® 7 and Windows Server® 2008 R2 usersOther difficultiesDifficulties SuggestionsThe machine will not
141Troubleshooting 6Improving the print quality 6If you have a print quality problem, print a test page first (see Print a test page uu page 82). If t
142Troubleshooting 6 Ghost Make sure that you use paper that meets our specifications. Rough-surfaced paper or thick paper may cause this problem.uu
143Troubleshooting 6 All black Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home posit
9Printing Methods 1b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make
144Troubleshooting 6 White Spots on black text and graphics at 3.7in. (94mm) intervals Black Spots at 3.7 in. (94 mm) intervals If the problem is not
145Troubleshooting 6 Black lines down the pagePrinted pages have toner stains down the page Clean the corona wire inside the drum unit by sliding the
146Troubleshooting 6 Curled or wavy Check the paper type and quality. High temperatures and high humidity will cause paper to curl.uu Acceptable pape
147Troubleshooting 6 Curled Choose Reduce Paper Curl mode in the printer driver.uu Other Print Options uu page 36 (For Windows®)uu Print Settings uu
148Troubleshooting 6Machine Information 6Default settings 6The machine has three levels of default settings; the default settings have been set at the
149Troubleshooting 6Settings Reset 6This operation will reset all the machine settings back to the settings that were set at the factory:a Disconnect
150AAMachine specifications AGeneral A1USB connections to PCAppendix AModel HL-5440D HL-5450DNPrinter Type LaserPrint Method Electrophotographic Laser
151Appendix A1Measured in accordance with the method described in RAL-UZ122.Model HL-5440D HL-5450DNNoise LevelSound PressurePrinting LPAm = 59 dB (A)
152Appendix APrint media A1For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to
153Appendix APrinter A1The print speed may change depending on the type of document you print.2From Ready mode and standard trayInterface A1Your machi
10Printing Methods 1d Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1).Over filling the paper tray will cause p
154Appendix AComputer requirements A1Third party USB ports are not supported.2Ethernet is available for HL-5450DN.3Parallel is available for HL-5440D.
155Appendix AImportant information for choosing your paper AThe information in this section will help you choose paper to use with this machine.NoteIf
156Appendix ASymbol and character sets AFor the HP LaserJet, IBM Proprinter XL, and EPSON FX-850 emulation modes, you can choose the symbol and charac
157Appendix AConsumable Items A1Approx. cartridge yield is declared in accordance with ISO/IEC 19752.2Drum life is approximate and may vary by type of
158Appendix ABrother numbers AImportantFor technical and operational help, you must call the country where you bought the machine. Calls must be made
159Appendix ACustomer Service AIf you have comments or suggestions, please write us at:Service center locator (USA only)AFor the location of a Brother
160Appendix AOrdering supplies AFor best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cann
161BBAAccessories and supplies ... 150Accessories tab ... 4
Index162BSService centers (USA/Canada) ... 159Sleep mode ...72, 86SO
11Printing Methods 1g Choose the following settings from each drop-down list of the printer driver. Paper SizeFor the acceptable paper sizes, see Typ
12Printing Methods 1Loading paper in the multi-purpose tray (MP tray) 1You can load up to 3 envelopes or special print media in the MP tray or up to 5
13Printing Methods 1c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The side to be printed on must be fa
iUser's Guides and where to find them?1PDF printing is not supported on Windows® Phone.2HL-5450DN does not support the scanning feature.Which man
14Printing Methods 1e Choose the following settings from each drop-down list of the printer driver. Paper Size1You can define your original paper siz
15Printing Methods 1Printing on thick paper, labels and envelopes from the MP tray 1Before loading, press the corners and sides of the envelopes to ma
16Printing Methods 1d Put paper, labels or envelopes in the MP tray. Make sure: The number of envelopes in the MP tray does not exceed 3. The paper,
17Printing Methods 1 Media Type<For printing thick paper><For printing labels><For Printing envelopes> Paper SourceFor any other s
18Printing Methods 1Duplex (2-sided) printing 1The supplied printer drivers all enable duplex printing. For more information about how to choose the s
19Printing Methods 1Automatic duplex printing 1If you are using the Macintosh Printer Driver, see Duplex (2-sided) Printing uu page 62.Automatic duple
20Printing Methods 1Automatic duplex printing with the BR-Script printer driver for Windows®1a Choose the following settings from each menu of the pri
21Printing Methods 1Manual duplex printing 1The BR-Script printer driver for Windows® does not support manual duplex printing.If you are using the Mac
2222Printer driver 2A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs
23Driver and Software 2Printing a document 2When the machine receives data from your computer, it begins printing by picking up paper from the paper t
iiUsing the documentationThank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.Symbols and con
24Driver and Software 2Printer driver settings 2You can change the following printer settings when you print from your computer: Paper Size Orientat
25Driver and Software 2Windows®2Accessing the printer driver settings 2a (For Windows® XP and Windows Server® 2003)Click Start, and then Printers and
26Driver and Software 2Features in the Windows® printer driver 2For more information, see the Help text in the printer driver.Note• The screens in thi
27Driver and Software 2Paper Size 2From the drop-down box choose the Paper Size you are using.Orientation 2Orientation selects the position of how you
28Driver and Software 2Note• When using ordinary plain paper 16 to 28 lb (60 to 105 g/m2) choose Plain Paper. When using heavier weight paper or rough
29Driver and Software 2Duplex / Booklet 2When you want to print a booklet or do duplex printing, use this function. NoneDisable duplex printing. Dup
30Driver and Software 2 Booklet / Booklet (Manual)Use this option to print a document in booklet format using duplex printing; it will arrange the do
31Driver and Software 2Advanced tab 2 Change the tab settings by clicking one of the following selections: Scaling (1) Reverse Print (2) Use Waterm
32Driver and Software 2Use Watermark 2You can put a logo or text into your document as a watermark. You can choose one of the preset Watermarks, or yo
33Driver and Software 2 Custom SettingsYou can choose to print which watermark to be printed on the first page or on the other pages.Click the Add bu
iii1 Printing Methods 1About this Machine ...
34Driver and Software 2Header-Footer Print 2When this feature is enabled, it will print the date and time on your document from your computer’s system
35Driver and Software 2Administrator 2Administrators have the authority to limit access to functions such as scaling and watermark. PasswordEnter th
36Driver and Software 2Other Print Options 2 You can set the following in Printer Function: Use Reprint Sleep Time Macro Density Adjustment Error
37Driver and Software 2Sleep Time 2When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machi
38Driver and Software 2Skip Blank Page 2If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them from pri
39Driver and Software 2Print Profiles tab 2Print Profiles are editable presets designed to give you quick access to frequently used printing configura
40Driver and Software 2Delete Profile 2The Delete Profile dialog appears by clicking Delete Profile. You can delete any of the profiles you have added
41Driver and Software 2Accessories tab 2NoteTo access the Accessories tab, see Accessing the printer driver settings uu page 25. You can define the pa
42Driver and Software 2 Auto Detect (4)The Auto Detect function finds the currently installed optional devices and shows the available settings in th
43Driver and Software 2Support 2Click Support... in the Printing Preferences dialog box. Brother Solutions Center (1)The Brother Solutions Center (
iv3 General Information 71Control panel ...
44Driver and Software 2 Genuine Supplies Website (2)You can visit our Web site for original/genuine Brother supplies by clicking this button. Brothe
45Driver and Software 2Features in the BR-Script3 printer driver (PostScript®3™ language emulation) 2NoteThe screens in this section are from Windows®
46Driver and Software 2• Pages Per SheetThe Pages Per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on
47Driver and Software 2Advanced options 2You can access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab
48Driver and Software 2c You can change settings by choosing a setting in the Printer Features list (3): Print QualityYou can choose the following p
49Driver and Software 2 Toner SaveYou can conserve toner use with this feature. When you set Toner Save to On, print appears lighter. The default set
50Driver and Software 2 Ghost Reduction SettingIf you are using the machine in a high humidity environment this setting may reduce ghosting on the pa
51Driver and Software 2Uninstalling the printer driver 2You can uninstall the printer driver that you have installed with the following steps.Note• Th
52Driver and Software 2Status Monitor 2The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, al
53Driver and Software 2Monitoring the machine’s status 2The Status Monitor icon will change color depending on the machine status. A green icon indic
vAAppendix 150Machine specifications...
54Driver and Software 2Macintosh 2Features in the printer driver (Macintosh) 2This machine supports Mac OS X 10.5.8 - 10.6.x - 10.7.x.NoteThe screens
55Driver and Software 2b From an application such as TextEdit, click File, then Print to start printing. (For Mac OS X 10.5.8 and 10.6.x) For more pa
56Driver and Software 2 (For Mac OS X 10.7.x) For more page setup options, click the Show Details button. NoteYou can save the current settings as a
57Driver and Software 2Choosing printing options 2To control special printing features, choose Print Settings from the Print dialog box. For the detai
58Driver and Software 2Layout 2 Pages per SheetThe Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be pr
59Driver and Software 2Print Settings 2You can change settings by choosing a setting in the Print Settings list: Media TypeYou can change the media
60Driver and Software 2Advanced print settingsWhen you click the triangle mark (c) beside Advanced, the advanced print settings appear. Toner Save M
61Driver and Software 2 Improve Print OutputThis feature allows you to improve a print quality problem.• Reduce Paper CurlIf you choose this setting,
62Driver and Software 2Duplex (2-sided) Printing 2 Automatic Duplex PrintingSelect Layout.Choose Long-edge binding or Short-edge binding in Two-Sided
63Driver and Software 2Features in the BR-Script3 printer driver (PostScript®3™ language emulation) 2This section introduces the distinctive operatio
111About this Machine 1Front view and Back view 1 1 Front cover release button2 Control panel3 Face-down output tray support flap (support flap)4 Fron
64Driver and Software 2Printer Features 2Feature Sets: General 1 Print QualityYou can change the resolution as follows:• 300 dpi• 600 dpi• HQ 1200•
65Driver and Software 2 Toner SaveYou can conserve toner using this feature. When you check Toner Save, your prints appear lighter. The default setti
66Driver and Software 2Feature Sets: General 2 Improve Print OutputThis feature allows you to improve a print quality problem.• Reduce Paper CurlIf
67Driver and Software 2Removing the printer driver 2a Log in as an ‘Administrator’.b From the Apple menu, choose System Preferences. Click Print &
68Driver and Software 2Status Monitor 2The Status Monitor utility is a configurable software tool for monitoring the status of the machine, letting yo
69Driver and Software 2Hiding or showing the window 2After starting the Status Monitor, you can hide or show the window. To hide the window, go to the
70Driver and Software 2Software 2Software for networks 2For the information about network utility software uu Network User's Guide: Network feat
7133Control panel 3LEDs (Light Emitting Diodes) 3This section refers to six LEDs and two keys on the control panel.The LED indications shown in the ta
72General Information 3LEDs Machine Status SleepThe machine is in Sleep Mode (Power Save mode). While the machine is in Sleep Mode, the Ready LED is d
73General Information 3 Toner LowThe toner cartridge will need to be replaced soon. Buy a new toner cartridge and have it ready for when Replace Toner
2Printing Methods 1Acceptable paper and other print media 1Print quality may vary according to the type of paper you are using.You can use the followi
74General Information 3 Replace DrumReplace the drum with a new one.See Replacing the drum unit uu page 104. Drum ErrorThe corona wire needs to be cle
75General Information 3 Cover is OpenClose the fuser cover located behind the back cover of the machine.Make sure paper is not jammed inside the back
76General Information 3 Cover is OpenClose the front cover of the machine. Log Access Error (HL-5450DN only)The machine could not access the print log
77General Information 3 Main PCB FailureTurn off the power switch, and then turn it back on and try to print again.If the error occurs again, call you
78General Information 3 Cancel Printing / Cancel All JobsThe machine is canceling the job.LEDs Machine Status
79General Information 3Service call indications 3If there is an error that cannot be cleared by the user, the machine will show that a service call is
80General Information 3For example, the LED indication below shows a fuser unit failure. Make a note of the indication, referring to LED error indicat
81General Information 3Control panel keys 3The control panel keys have the following functions: Cancel printingCancel the current job being printed:
82General Information 3Print a test page 3You can use Go or the printer driver to print a test page.Using the Go key 3a Turn off the machine’s power s
83General Information 3Print a Printer Settings page 3You can print the current settings using the control panel button or printer driver.Using the Go
3Printing Methods 1Paper capacity of the paper trays 11Folio size is 8.5 in. × 13 in. (215.9 mm x 330.2 mm).Recommended paper specifications 1The foll
84General Information 3Print Fonts 3You can print a list of the internal fonts using the control panel button or printer driver.Using the Go key 3a Tu
85General Information 3Security features 3Secure Function Lock 2.0 (HL-5450DN only) 3Secure Function Lock lets you restrict Public access to the Print
86General Information 3Ecology features 3Toner Save 3You can save toner using this feature. When you set Toner Save to on, prints appear lighter. The
87General Information 3Quiet mode feature 3The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slo
8844This machine has the following optional accessories. You can increase the capabilities of the machine with these items.1The optional memory is ava
89Options 4Lower tray (LT-5400) 4One optional lower tray (Tray 2) can be installed on HL-5440D and HL-5450DN, and the lower tray can hold up to 500 sh
90Options 4SO-DIMM (HL-5450DN only) 4The machine has 64 MB of standard memory and one slot for optional memory expansion. You can increase the memory
91Options 4Installing extra memory 4a Turn off the machine’s power switch.b Disconnect the interface cables from the machine, and then unplug the powe
92Options 4e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), t
9355Replacing consumable items 5You will need to replace the consumable items when the machine indicates that the life of the consumable is over. You
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